We’re here to help! Below, you’ll find answers to all your questions about our products, policies, shipping, warranty, and more. If you can’t find the answer you’re looking for, please don’t hesitate to contact us!
Does it feel heavy or bounce while running?
Not at all. The strap is soft, adjustable, and designed to stay in place while moving. It feels super lightweight, so most people forget they are wearing it after a few minutes. No bouncing, no slipping, even during jogging.
How long does the battery last when I’m out walking or running?
You get up to 8 hours on a single charge, depending on the brightness mode you choose. Most users easily get several nights of walks or runs before needing to recharge.
Is it safe to use in rain or snowy weather?
Yes. BraveBeam™ is IPX5 water resistant, which means it handles rain, sweat, and splashes without any issues. Perfect for evening dog walks, early morning runs, and winter weather.
Will it fit over a hat, beanie, or ponytail?
Yes. The band is fully adjustable and stretches comfortably over hats, beanies, and hair tied up. It’s made to adapt to what you normally wear on your walks or runs.